Navin Harish : Design coaching workshops for cross-functional teams
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Design workshops and coaching for cross-functional teams

Coaching cross-functional teams to produce better design results and happier customers.

Half-day and full-day workshops, held in person, for design teams and the people they work with, led by Navin Harish, who has led and coached design teams for over twenty-five years.

Navin Harish

Design coaching workshops for cross-functional teams

Four starting points, and a fifth built around your team. Sessions for designers alone are also possible.

4 hours

Agree how design and engineering work together, from handoff to build.

Problems it solves

  • “That is not what we designed.”
  • The build drifts from the design.
  • Escalations that need a leader.
For designers, engineers, product
Full day

Agree how designs are reviewed, and how the difficult conversations are handled.

Problems it solves

  • “Why are we reviewing this again?”
  • Settled decisions reopened late.
  • Debates about preference.
For designers, product, business owners
4 hours

Set an objective before the work starts, and check it afterwards.

Problems it solves

  • “Where is the business impact?”
  • Cannot tell if a redesign worked.
  • Design seen as a cost.
For design leads, product, business owners
Full day

Agree a shared process, estimates and records, so quality does not depend on who is on the project.

Problems it solves

  • “How long will design take?”
  • “Why was the last one better?”
  • Decisions nobody wrote down.
For design leads and managers

Or build one around your team

If you have a problem that none of these workshops addresses cleanly, we can create one customised to your team’s needs.

Get in touch

Looking beyond the design. Examining the decisions.

I have watched the same team do excellent work on one project and mediocre work on the next. It is rarely the people. It is how decisions get made around them.

For two decades, across agencies, enterprises and consulting, including HCL and GlobalLogic, I have helped design teams navigate conflicting opinions, manage stakeholder expectations, communicate decisions and build consensus.

The workshops help designers, and the engineering, product and business people they work with, handle these situations with more clarity, confidence and independence, so decisions get made well and work keeps moving. I write about it on my blog and in my ebook, Beyond the Interface: Thinking, Decisions and the Practice of Design.

A figure stands before a monumental doorway opening onto a luminous landscape.

What the workshops build towards

A delightful experience is predictable, measurable and repeatable. These describe the design practice itself. The workshops help design, engineering, product and business teams build these into the way they work together.

Predictable

The workshops help your team estimate effort, timelines and dependencies upfront, and design together with engineering from the start. That means fewer surprises between design and development, and for the product and business teams planning around them.

The journey from interviews, personas and journey maps, to vision, roadmap and information architecture, to success criteria and MVP, to stakeholder presentation

Measurable

Design, product and business teams learn to turn vague requests like “make the website better” into clear success criteria agreed upfront, such as a better app rating or a shorter time to complete a task. That removes ambiguity, reduces iterations, and builds trust between the design team and the people it works with, because objectives and outcomes are explicit.

Outcomes of measurable design: business results, user experience and team collaboration

Repeatable

The workshops help your team identify and establish its own processes and reusable practices, so every project starts with a structured approach instead of ad-hoc decisions. The result is more consistent quality, whoever is on the project.

The same journey as reusable templates and assets, from interview questionnaires to design system and engagement deck

How it works

What you share with me stays with you. I do not name or discuss the companies I work with without permission.

1

We talk

You tell me what the team is facing, and we decide together whether and how I can help.

2

We shape the work

Starting points are chosen, combined or set aside to fit your team.

3

We work on your real challenges

The problems your team actually faces, across its products and projects, not made-up cases.

4

Your team goes back working better together

Design, engineering and product pulling in the same direction, with less friction and more collaboration.

Every attendee also receives my ebook, Beyond the Interface: Thinking, Decisions and the Practice of Design.

What it costs

From ₹50,000

Workshops start at ₹50,000. The price goes up with the size of the group and the length of the session, and we agree it together before anything is booked.

Taxes are extra. Travel and accommodation are extra for workshops outside Delhi NCR.

Smaller team? Tell me, and we will agree a price that works for both of us.

Is this right for your team?

This is for

Heads of design and product who want their teams to resolve things without a leader stepping in. I coach alongside your design lead, not instead of them.

Teams of roughly ten to twenty-five where design works with engineering, product or the business.

Managers and learning and development teams who want those groups to work better together.

This is not for

Individuals looking for career coaching.

Teams that want design work produced for them. For that, see navinharish.com.

Questions

Who should attend?

Whoever feels the problem. Often that is designers together with engineers, product managers and business owners. Groups of around twenty work well.

How long does it take?

Workshops run from four hours to a full day, and some needs take a series. We settle it when we talk.

Where are the workshops held?

These workshops are highly collaborative, with participants learning from each other’s experiences and building on the energy of the group. For this reason, all workshops are conducted in person.

I can conduct the workshop at your office, provided you have a sufficiently large conference room, or at a venue of your choice. The company is responsible for booking the venue and making the necessary arrangements.

What do attendees take away?

A team that goes back working better together, and a copy of my ebook, Beyond the Interface: Thinking, Decisions and the Practice of Design, on what makes good design.

What about confidential project details?

What you share with me stays with you. I do not name or discuss the companies I work with unless they ask me to, and I do not put non-public details into AI tools.

What does it cost?

Workshops start at ₹50,000, and the price depends on the size of the group and the length of the session. For workshops held outside Delhi NCR, travel and accommodation costs will be charged additionally. See What it costs.

Tell me what keeps coming back

Write to me, and we will talk through what your team is facing.

Message

Send an enquiry

Email

navinh@gmail.com