Navin Harish : Senior design leadership for small agencies
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You've been deciding How it gets built. Time to decide What gets built.

I coach your team to think, not just execute, so clients trust you with strategy.

Senior design leadership on a fractional basis for small design and IT agencies, from your next proposal to the project in trouble.

Book a free 30-min callSee where I've done this

25+ years in design · Built a design team from zero to 7

What's squeezing your agency?

AI making development cheaper

Building is getting cheap?

Clients ask whether AI can do it for less.

Everyone can build now.

When anyone can produce a website or an MVP, the build stops being what clients pay for. The value moves to deciding what to build, and for whom.

Agencies that look the same

Just another vendor?

Clients see you as the same as the next agency.

Hard to stand out.

If you are known for building what you are told, you compete on price. The agencies that win bigger work are the ones clients trust to think.

Unclear client requirements

Clients who don't know what they want?

A "small" request becomes weeks of unpaid work.

"Make me a dashboard."

That is a noun, not a problem. When nobody settles what is needed and what was agreed, revisions pile up, scope creeps and margin disappears.

Quality without senior designers

Quality without senior hires?

No senior designer, so you review everything yourself.

You are the senior designer by default.

Juniors do their best, but nobody sets what good looks like before the work starts. You step in late, and every project depends on you.

Building got cheap. Deciding what to build didn't. Most of these problems come from a team that executes without a clear, agreed definition of the problem. With a senior lead in the room, a shared record of what was agreed and a team that can present its own thinking, most of them can be fixed.

How we'll work together

1

Review

I give your proposal, deck or project a fresh, objective read. You get a written review and a call within about a week.

2

Define

We write down the problem the client actually has, not the solution they asked for, and get it agreed.

3

Lead

I join your client calls and lead the first few while your team watches. Preparation happens before calls, never in them.

4

Hand over

Your team presents in later calls. Every decision sits in one shared record the client can see.

AI is part of how I work, but client details never go into it. I describe the problem, not the client. The judgment stays with me.

Clients hand strategy to agencies they trust to think.

A senior lead in the room changes how they see you. Am I the right person for your agency?

Where I've done this before

DigiMoksha

Three product launches, with interns I coached

Headed product design on three launches: SkillMoksha, an AI interview application for hiring; TheEndorse, a platform connecting jobseekers with people who can recommend them; and an AI compliance-audit tool for a client. I did it with interns I coached during these projects.

A count of 3 launches

Iron Systems

From a group of designers to a design team

Joined to lead a group of designers working without established practices or processes, and turned them into a design team. Set up a structured way of working from estimating and planning through to delivery. On the CAPA (corrective and preventive action) module, brief to delivery took 25% less time, and the quality of the work noticeably improved.

25% less time from brief to delivery on the CAPA module

R. K. Swamy BBDO

A division built from zero, team and service lines

SSet up the Interactive Division from the ground up. Grew the team from zero to seven, defined the service lines it would offer, and decided what to do in-house and what to outsource.

7 people from a standing start

Tata Interactive

Inside the Proposal Cell

Part of the cell that responded to RFPs and developed proposals for prospective clients. The proposals contributed to the business the company won.

Hands-on with how design wins work

Iron SystemsDigiMokshaR. K. Swamy BBDOTata Interactive

The proof so far

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Less time from brief to delivery on the CAPA module at Iron Systems.

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Product launches I headed the design of, with interns I coached

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People in the Interactive Division I built from nothing.

Excellent leadership quality, combining the highest level of creative and strategic thinking applied to a client issue and focused on commercial results.
Dnyanesh Gore, UX Designer on my team at R. K. Swamy BBDO
Navin Harish

Hi, I'm Navin.

I've spent 25+ years making digital products easier to use, across agencies, large enterprises and, more recently, as an independent consultant.

I started in agencies, built a design team from zero, and have coached designers who were new to the craft. I have also sat in the cell that writes the proposals that win work.

Today I work as a fractional design leader for small design and IT agencies that need senior design judgment without a senior salary.

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years in design
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projects delivered
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teams led

Nine principles I work by

Every Project Gets My Best06

Every project gets my best

I am the face of my work because I do the work. No layers, no delegation.

Honesty in Commitments07

Honesty in commitments

I don't promise my way into work. When I say yes, it means something.

Shared Ownership09

Shared ownership

I stay involved through implementation, so changes are deliberate and owned together.

Read the manifestoThree of nine. The rest are in the full version.

Read how I think

Questions you may have

Shouldn't we just hire a senior designer?

Absolutely. Hiring a senior designer is the right move if you have the budget and enough work to keep them fully occupied. If not, fractional gives you senior judgment when you need it. Your clients meet a senior lead, and your team learns by working beside one.

Will you help us in client management as well?

Yes, that's a big part of the role. I join your client calls and lead the first few while your team watches. I also keep a shared record of what's been agreed, so you and your client always work from the same page. Your team takes over the conversations in later calls, and we prepare before each one.

What does the first step cost?

You get a written review and a call where I walk you through my findings and recommendations. It takes about a week, and the investment is about ₹20,000.

What can I send for review?

A proposal or sales deck you are about to send, or the deliverables of a project in progress.

Can you help with a project already in trouble?

Yes. I give it a fresh, objective read and suggest a way forward. You leave with a clear view of where things stand and concrete options for what to do next.

Can you bring us clients?

No. I can help you write stronger proposals, so the clients you pitch are easier to convince.

Do you use AI, and is our information safe?

I use AI every day, and I never give it non-public details. I describe the problem, not the client. If you work under NDAs, we agree how your documents are handled before I start.

Let's get your agency writing the brief.

What you get

A written review of your proposal, deck or project deliverables, with what to fix first and why, and a call to walk through my findings and recommendations.

How long

About 1 week

Investment

About ₹20,000

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